Terms & Conditions
Welcome to MY ORO Collection (“Website”). This Website is operated by Rain Or Shine Sdn. Bhd. (Company No. 202301020732 (1514654-T)) (“MY ORO Collection”, “we”, “our”, or “us”).
By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please discontinue using the Website.
1. Company Information
MY ORO Collection is operated by:
Rain Or Shine Sdn. Bhd.
Company No.: 202301020732 (1514654-T)
Address:
Lorong Mohd Tahir 14A
Taman Saujana
41000 Klang
Selangor
Malaysia
Email:
enquiry@myorocollection.com
WhatsApp:
+60 11-1623 1098
2. Website Purpose
MY ORO Collection showcases luxury watches available for sale.
Product information published on this Website is provided for informational purposes only. Product availability, pricing, specifications, and purchase arrangements are confirmed through direct communication with MY ORO Collection, primarily via WhatsApp.
Submitting an enquiry does not create a purchase contract or reserve any product.
3. Product Availability
As inventory may change without notice, MY ORO Collection reserves the right to:
- Update product information;
- Modify specifications;
- Correct errors or omissions;
- Remove products from the Website; and
- Decline enquiries where an item is no longer available.
4. Pricing
Prices displayed on the Website are subject to change without prior notice.
Final pricing, applicable taxes, shipping charges, and any additional costs will be confirmed before payment is requested.
Pricing errors may occasionally occur. If an incorrect price has been published, MY ORO Collection reserves the right to correct the error and cancel or decline the transaction before completion.
5. Orders
An order is considered accepted only when:
- Product availability has been confirmed;
- The purchase details have been agreed upon;
- Full payment (where applicable) has been received; and
- MY ORO Collection confirms acceptance of the order.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product unavailability;
- Pricing errors;
- Suspected fraud;
- Incomplete customer information;
- Legal or regulatory requirements.
6. Product Information
We make reasonable efforts to ensure product descriptions, specifications, photographs, and pricing are accurate.
However:
- Colours may vary depending on your display device.
- Images may not precisely represent every aspect of the product.
- Minor variations may exist between photographs and the actual item.
For pre-owned, vintage, or parallel-import watches, individual product descriptions will identify the condition and included accessories where applicable.
7. Authenticity
MY ORO Collection is committed to offering only authentic luxury watches.
Products may include:
- Brand new watches;
- Pre-owned watches;
- Vintage watches; or
- Parallel-import watches.
The specific condition and product details will be disclosed in each product listing where applicable.
8. Payment
Payment instructions will be provided after the purchase has been confirmed.
Ownership of the product remains with MY ORO Collection until payment has been received in full and cleared.
9. Shipping
Shipping arrangements will be communicated during the order confirmation process.
Estimated delivery times are provided for reference only and may vary depending on courier services, customs clearance, weather conditions, or other circumstances beyond our control.
Further details are available in our Shipping Policy.
10. Returns and Refunds
All sales are generally final.
MY ORO Collection does not accept returns, exchanges, or refunds for:
- Change of mind;
- Incorrect model selection;
- Personal preference;
- Buyer’s remorse; or
- Any reason unrelated to product defects or legal obligations.
If a product is received damaged, materially different from its description, or if an incorrect item has been supplied, customers should notify us promptly after delivery.
Nothing in these Terms limits any rights or remedies that cannot be excluded under applicable Malaysian law.
Please refer to our Refund & Returns Policy for further information.
11. Intellectual Property
Unless otherwise stated, all content on this Website, including:
- Logos
- Product descriptions
- Text
- Images
- Graphics
- Icons
- Website design
- Layout
- Branding
is owned by or licensed to MY ORO Collection and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Acceptable Use
You agree not to:
- Use the Website for unlawful purposes;
- Attempt unauthorised access to our systems;
- Upload malicious software;
- Interfere with Website functionality;
- Misrepresent your identity;
- Engage in fraudulent activities.
We reserve the right to restrict or terminate access where misuse is identified.
13. Limitation of Liability
To the fullest extent permitted by law, MY ORO Collection shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of this Website or the purchase of products.
Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable legislation.
14. External Links
The Website may contain links to third-party websites.
These links are provided for convenience only. MY ORO Collection is not responsible for the content, privacy practices, or availability of external websites.
15. Force Majeure
MY ORO Collection shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:
- Natural disasters;
- Government actions;
- Pandemics;
- Labour disputes;
- Transportation disruptions;
- Internet or communication failures.
16. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time.
Updated versions will become effective upon publication on this Website.
Continued use of the Website constitutes acceptance of the revised Terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
MY ORO Collection
Operated by Rain Or Shine Sdn. Bhd. (202301020732 (1514654-T))
Lorong Mohd Tahir 14A
Taman Saujana
41000 Klang
Selangor
Malaysia
Email: enquiry@myorocollection.com
WhatsApp: +60 11-1623 1098